Privacy Policy

1. Information We Collect

We may collect personal information from users through various channels, including:

• Personal Information: full name, ID or passport number, address, phone number, email address.

• Payment Information: credit/debit card details, bank transfers, or other payment methods used.

• Travel Information: travel preferences, itineraries, reservations, destinations, and requested services.

• Browsing Information: IP address, approximate location, device type, browser, pages visited, and time spent on our website.

2. Use of Information

Collected information will be used to:

• Manage and confirm bookings for tours, transportation, and other travel services.

• Provide information about our services, promotions, updates, and personalized support.

• Comply with legal, tax, or administrative obligations.

• Improve user experience on our website and optimize our services.

• Handle inquiries, requests, or complaints from clients.

3. Data Protection

We implement technical, organizational, and administrative measures to protect personal information against unauthorized access, loss, alteration, or improper disclosure.

4. Sharing of Information

We may share personal data only in the following cases:

• With providers or strategic partners involved in delivering our travel services (hotels, airlines, transport operators, guides, etc.).

• With authorities when required by law or to comply with legal processes.

• We do not sell, rent, or trade personal information to third parties.

5. User Rights

According to Peruvian Personal Data Protection Law (Law No. 29733), users have the right to:

• Access their personal information held by us.

• Correct inaccurate or outdated data.

• Request the deletion or cancellation of their data when applicable.

• Object to the processing of their data for specific purposes.

Requests can be made by writing to our official email: info@machupicchumr.com

6. Use of Cookies and Similar Technologies

Our website uses cookies to enhance user experience, analyze browsing statistics, and display relevant content. Users can disable cookies in their browser settings, although some website features may be limited.

7. Policy Updates

Machupicchu M&R Travel Service and Transportation reserves the right to update or modify this Privacy Policy at any time. Changes will take effect upon publication on our website.

8. Contact

For questions, concerns, or to exercise your privacy rights, you can contact us at:

• Email: info@machupicchumr.com

• Phone: +51 916200016

• Address: Urb. Ttio Pje. Luis Vallejo Santoni A1-5, Wanchaq-Cusco

At Machupicchu M&R Travel Service and Transportation, we are committed to protecting your personal data and ensuring a safe, transparent, and reliable travel experience.